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About GRMC

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Key Quality and Safety Measures

One GRMC strategic focus is to create a culture that emphasizes constantly improving quality, safety, and service excellence in a measurable way, serving as a model for hospitals nationwide.

GRMC’s board of directors and administration have set a priority to advance major quality and patient safety initiatives and improved communication programs, including participation in or adherence to:

GRMC also will continue its commitment to Compassion in Action, a customer service program to create and embrace a service excellence journey to build patient loyalty, foster teamwork, and celebrate the joy of caring.